All stock orders will ship within 1-3 days (unless otherwise advised) and ship via USPS Priority Flat Rate PREPAID in the Continental United States after receipt of order confirmation & payment.
Lead time on custom orders will be advised on an individual basis to buyer.
Any or all types of EXPRESS or OVERNIGHT shipping costs will be the full responsibility of the buyer. Rates will be advised as applicable via message from Sue Lurie as soon as buyer specifies shipping request & destination via message. Be sure to provide your e-mail address for correspondence.
International Shipping is available via USPS and will be at the full expense of the BUYER…including any or all Taxes, Duties, VAT or applicable fees that their country & postal service may place upon them.
WHOLESALE SHIPPING AND RETURNS
All shipping is paid by the wholesaler and to be included on invoice with merchandise order.
Please note: Any items that may be damaged in shipping - please send photo immediately upon receipt of damaged item(s) to firstname.lastname@example.org and it will be handled on an individual basis.
Returns are handled on an individual basis. Please send details via Email to email@example.com
Please contact me within 5 days of receipt of purchase for exchange or refund minus shipping fees (if applicable).
Returns must be made in the same packaging method and condition as it was received. Any & all return shipping costs are the responsibility of the BUYER unless otherwise advised by Sue Lurie.
Your REFUND will be processed after receipt of return.
NO returns accepted on CUSTOM orders of any value.
I try to match colors of pictures that customers provide as closely as possible to the actual piece, however….please be advised that monitors may vary somewhat & that may affect color matching. An option, if applicable, is to send an actual physical color swatch to my address that will be provided.
Sales tax will be added to applicable orders.